Please contact us and we can discuss your requests.
VIEW OUR CURRENT ONLINE RATES & AVAILABILITY AND MAKE A BOOKING
Please contact us and we can discuss your requests.
VIEW OUR CURRENT ONLINE RATES & AVAILABILITY AND MAKE A BOOKING
*Full Board:
Accommodation, Breakfast, Lunch & Dinner and guests have the choice of one of the following activities (per person per day): Falaza Game Drive, False Bay Walk or a Hluhluwe/Imfolozi Game Drive.
Children policy:
Family tent on request (2x tents sharing one deck)
Standard tent: Max two (2) children under 12 years can share with two (2) adults per tent
Children aged 0 – 3 years: stay free of charge
Children aged 4 – 12 years: pay 50% of adult rate
*FB option: activities are subject to age and at discretion of lodge manager / ranger
Third Adult policy:
Third adult sharing is permitted on request. Applicable per person sharing rate applies.
Driver Guide rate:
DBB: R1085.00 per driver and/or guide per night
Payment and Cancellation Policy
In order to guarantee the reservation, a pre-payment via bank transfer or a credit cards authorization form must be completed.
If no form of guarantee has been received by 12h00 on the day prior to arrival, the reservation will automatically be cancelled without prior notice.
Reservations made on the day of arrival without any form of guarantee will be released at 18h00 without prior notice.
Cancellation within 7 days of arrival date will be subject to 100% of deposit surcharge.
Cancellation between 7 – 14 days of arrival date will be subject to 75% full accommodation invoice.
Cancellation between 15 – 21 days of arrival date will be subject to 50% full accommodation invoice.
Cancellation between 22 – 28 days of arrival date will be subject to 25% full accommodation invoice.
We will endeavor to call you between 24 to 48 working hours prior to arrival to reconfirm this reservation and expected time of arrival.
General:
All payments are requested to be made in South African Rand directly into our bank account:
Account Name: Proterezina (Pty) Ltd.
Bank: First National Bank (FNB)
Branch: Hluhluwe
Branch Code: 220 530
Account Number: 524 900 214 01
We do not extend credit should payment not be timeously received, we reserve the right to automatically cancel the reserved accommodation and at the same time reserve the right to cancel or refuse to accept further bookings.
GUEST COMMENTS
Truly love the spa! 100% service excellence.
Govender – Durban